Grand Catch only obtains personally identifiable information such as your name, email address, shipping/delivery address and payment card or other information when you provide it voluntarily. Personal information may be collected from you might be used as following:
Respond to your comments regarding our restaurant, our websites, or other aspects of our business
Register you for our mailing lists or as a user of online or mobile products or services we offer, or to register you for promotions or offers conducted through our websites or mobile campaigns
Transmit payment information for online or mobile orders
This information will be used for the purposes for which you provide it. We may also use this information to communicate with you from time to time for other purposes, such as to create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
In addition to personally identifiable information about you, we may collect aggregated data or anonymized data that does not directly identify you. For example, we may automatically collect website use information, such as information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests.
No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Grand Catch is done at your own risk. However, Grand Catch uses website security measures consistent with current best practices to protect its website, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.
Credit card information is transmitted using secure socket layer (SSL) encryption. Member and purchaser information is a high priority, and we use our protective measures, as well as the capabilities of our software and hardware vendors.
We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our users. As appropriate and necessary, Grand Catch will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the Grand Catch website.
WE WILL NOT REFUND ANY T-SHIRTS UNLESS IT IS DEFECTIVE. IF THE T-SHIRT RECEIVED IS DAMAGED, WE ASK YOU PROVIDE US AN EMAIL WITH AN IMAGE OF THE DEFECT. IF WE CAN DETERMINE THE ITEM IS IN FACT DEFECTIVE WE WILL SEND YOU A RETURN CONFIRMATION EMAIL. THE ITEM MUST BE UNWORN WITH ORIGINAL TAGS. GRAND CATCH IS NOT RESPONSIBLE FOR SHIPPING FEES. IF ITEM IS IN FACT DEFECTIVE WE WILL PROCESS THE EXCHANGE. PLEASE KEEP IN MIND ONCE AN ORDER IS PLACED WE CAN NOT MAKE ANY EXCHANGES BUT CANCEL THE ORDER.
PLEASE EMAIL: IF YOU BELIEVE IF YOU FIT ANY OF THE ISSUES ABOVE.
All sales are final.
Please allow 2 business days for processing of your order. We ship using U.S. Postal service (USPS).